INVO
For CTO & IT teams

Platform architecture designed foroperational complexity, integrations and scale.

INVO centralizes production, logistics, nutrition, purchasing, CRM and operational workflows into one auditable platform - built for healthcare foodservice, enterprise operations and multi-site environments where reliability, traceability and process control are critical.

INVO - Foodservice for Healthcare

Enterprise ready

Built formission-critical operations.

From hospital nutrition workflows to multi-site production planning, INVO is designed for environments where downtime, inconsistent data and disconnected systems directly impact operations.

Security

Role-based access, configurable password policies, session control and full activity tracking across every operational area.

Scalability

Modular deployment across central kitchens, hospitals and regional units - expand without rebuilding the operational core.

Traceability

Every operational action - production, menus, deliveries, approvals - versioned and reconstructable from the audit trail.

Integrations

REST-first API layer for ERP, HR, accounting, purchasing, BI and authentication systems already in place.

99.98%

Platform uptime

<150ms

p95 API latency

RBAC

Granular access

24/7

Operational visibility

System architecture

One operational platform.Multiple specialized modules.

INVO connects operational, production and commercial workflows into a unified architecture. All modules operate on synchronized operational data with centralized governance and shared business logic.

Data consistency

One source ofoperational truth across the organization.

INVO uses a centralized SSOT architecture where operational data is managed consistently across CRM, MES and external portals. Every operational event creates an auditable system record with full change history.

BeforeDisconnected tools
  • Duplicated records across systems

  • Conflicting operational states

  • Spreadsheets outside the system

  • Manual synchronization between teams

AfterCentralized architecture
  • One canonical record per entity

  • Synchronized state across modules

  • No off-system spreadsheets

  • Auditable change history end-to-end

Security

Granular permissions andenterprise-grade access management.

INVO supports advanced role and permission architecture with configurable access visibility across operational areas, facilities and business units.

Roles matrix

RBAC · 4 roles

RoleViewEditApprove
Operations director
All facilitiesAll facilitiesYes
Site manager
Assigned siteAssigned siteLimited
Production lead
Shift dataShift dataNo
Auditor
All facilitiesRead-onlyNo
Policies synced
v 2.4

Recent activity

audit feed

live
  • a.

    a.kowalski · Updated menu cycle W-22

    12 min ago

  • m.

    m.nowak · Approved supplier order #4127

    47 min ago

  • sy

    system · SLA threshold check passed

    1 h ago

Capabilities

  • Role-based access control (RBAC)

  • Facility-based access scope

  • Audit logs for every sensitive action

  • PIN-based authentication for production stations

  • Session control and timeout policies

  • Configurable password policies

  • Per-user activity tracking

Full traceability

Every operational action islogged, versioned and traceable.

INVO creates a complete operational audit trail across every workflow that affects production, contracts or patient nutrition.

Operational audit feed

live
  • UPDATE

    k.wisniewski · Adjusted ward 4B meal count (+12)

    Today · 07:42

  • APPROVE

    a.zielinska · Approved diet plan revision #88

    Today · 06:15

  • SYSTEM

    system · Production batch B-2017 closed

    Yesterday · 22:08

  • UPDATE

    m.nowak · Updated supplier contract terms

    Yesterday · 14:31

Showing 4 of 2,317 events / last 24h

Tamper-evident

Scope

  • Production execution

  • Menu and recipe changes

  • Patient counts and diet orders

  • Complaints and incidents

  • Deliveries and receiving

  • Approvals across workflows

  • Contract operational changes

Capabilities

5 / 5
  • Full change history per record

  • SLA tracking and breach alerts

  • Operational accountability per user

  • Historical state reconstruction

  • Compliance-ready export workflows

Modular platform

Deploy only themodules your organization needs.

INVO is designed as a modular platform that can scale operationally and organizationally over time - independently or as one connected system.

  • CRM

    Customers, contracts, operational state.

  • MES

    Production execution and traceability.

  • Purchasing

    Demand, supplier orders, receipts.

  • Tendering

    Tender pipeline and contracting.

  • Reporting

    Operational and financial KPIs.

  • Hospital portal

    Diet orders and ward workflows.

  • Logistics

    Routes, transport and deliveries.

  • Nutrition

    Diet plans and allergen control.

  • Production planning

    Menus, counts and scheduling.

Real-time operations

Live operational visibility acrossproduction and logistics.

The MES layer provides real-time visibility into the operational floor, so teams can react immediately to disruptions and maintain SLA continuity.

Production floor - live

live
  • Preparation

    On track

  • Cooking

    On track

  • Portioning

    Behind 4 min

  • Dispatch

    Queued

Meals / hour

1,842

Stations active

14 / 16

SLA today

98.7%

  • Line B-2 portioning behind schedule

  • Cold chain probe - ward 3 nominal

  • Production stages in progress

  • Delays and execution bottlenecks

  • Workstation activity and throughput

  • Order execution status

  • Material usage versus plan

  • Operational alerts and incidents

Infrastructure

Scalable architecture formulti-site enterprise operations.

INVO supports scalable deployments without rebuilding operational foundations as the organization grows.

  • Central kitchens

    High-throughput production hubs.

  • Hospitals

    Ward-level diet and delivery flows.

  • Production facilities

    Dedicated manufacturing sites.

  • Regional units

    Operational coverage by region.

  • Logistics network

    Distributed delivery routes.

  • Application layer

    L1

    Modular services per operational domain.

  • Data layer

    L2

    Centralized SSOT with module-level views.

  • Integration layer

    L3

    REST API gateway and event streaming.

Implementation

Structured migrationwithout operational disruption.

INVO implementations are designed around operational continuity, phased rollout and verified integrations.

  • 01 Step 1 / 7

    Process mapping

    Capture current operational workflows and exceptions.

  • 02 Step 2 / 7

    Data migration

    Plan, validate and migrate operational records.

  • 03 Step 3 / 7

    Role configuration

    Define roles, permissions and approval workflows.

  • 04 Step 4 / 7

    Integrations

    Wire HR, ERP, BI and device endpoints.

  • 05 Step 5 / 7

    Phased rollout

    Site-by-site activation with parallel-run windows.

  • 06 Step 6 / 7

    Operational onboarding

    Training tailored to each operational role.

  • 07 Step 7 / 7

    Environment testing

    Staging, UAT and load-testing before production cutover.