No single source of data
Patient counts, menus and diets live in spreadsheets, emails and people's heads.
Operations platform for hospital nutrition
One platform for the entirehospital nutrition workflow.
INVO integrates nutrition, production, logistics, complaints and reporting into one operational environment. Built for hospitals, central kitchens and foodservice providers serving healthcare facilities.
Why current processes do not scale in hospitals
Spreadsheets, phone calls and manual fixescreate operational chaos.
With hundreds of diets, fluctuating patient counts and tight time windows, even a small error cascades through the entire production and delivery flow. INVO eliminates scattered processes and builds one auditable data path.
Manual updates
Every portion-count change means phone calls, hand corrections and duplicated work.
Complaints and SLA outside the system
Ward tickets float outside the audit trail, with no metrics and no accountability.
No real-time control
No live view of production, deliveries or order status as it happens.
Hard reporting
Cost, quality and SLA reports require stitching data from multiple disconnected sources.
One source of truthfor the entire foodservice operations.
Every order, correction, recipe, delivery, and cost is captured once - then feeds planning, production, logistics, controlling, and reporting.
Modular architecture
Modules built aroundreal hospital workflows.
Every operational area has its own dedicated environment - from diet planning to production control and complaint handling.
Diet management
Diet plans, allergens and clinical requirements per patient.
Menus and meal cycles
Menu cycles, ward-level approval and full change versioning.
Complaints and SLA
Tickets, categories, response times and corrective reporting.
Delivery logistics
Routes, drivers, delivery confirmations and in-transit temperature.
Reporting and KPI
Operational dashboards, food cost and contract profitability.
Roles and users
Granular permissions per facility, ward and module.
Contract management
Schedules, amendments, price indexation and SLA tracking.
Real-time operations
Production, delivery and facility communicationin one system.
The Hospital Portal lets wards manage patient counts, approve menus and file complaints, while MES controls production schedules, work cells and execution in real time.
MES - production
Production monitoring
Live cell status, delays and SLA alerts.
Tablet mode
Operators confirm tasks from tablets on the production line.
Change history
Full audit trail of every production decision.
Hospital Portal
Patient counts
Daily update of patient numbers per ward and diet.
Menu approval
Wards approve menu cycles and flag exceptions.
Delivery confirmation
Electronic confirmations and a list of discrepancies.
Operational analytics
Turn operations intoa decision system
Every contract, menu, order, recipe, production run, delivery, and cost generates data. INVO captures it in one place, structures it, and turns it into reports, alerts, and dashboards you can use to make real-time decisions.
01Capture
Data is created automatically in everyday operations - from orders and patient meal counts to production, purchasing, deliveries, and complaints.
02Structure
The system standardizes data from different modules and connects it into one model: contracts, facilities, diets, recipes, ingredients, costs, and SLA.
03Analyze
INVO surfaces variances, costs, risks, delays, ingredient shortages, contract profitability, and service quality.
04Act
Dashboards, alerts, and reports help you react faster - before an issue affects production, delivery, the client, or margin.
Enterprise readiness
Roles, audit and deploymenttailored to the hospital environment.
The system provides full access control, change history and operational audit. Implementation covers process analysis, module configuration, integrations and team training.
Roles and permissions
Operations director
All facilities and modules, strategic decisions.
Kitchen manager
Assigned kitchen, production plans, approvals.
Clinical dietitian
Diets, allergens, patient nutrition plans.
Auditor
Full read access to change history, no edits.
Deployment timeline
6 steps- 01
Process analysis
Mapping of operations, exceptions and integrations.
- 02
Module configuration
Tailoring of roles, flows and menus.
- 03
Integrations
APIs with ERP, HR and BI systems used by the facility.
- 04
Data migration
Validation, transfer and verification of opening state.
- 05
Team training
Sessions for dietitians, production, logistics and admin teams.
- 06
Go-live and support
Supervised start phase and ongoing operational support.