Diet Plans
Standard
58%
Diabetic
18%
Low-sodium
12%
Foodservice for Healthcare
The operations platform built for healthcare foodservice
Run patient meal orders, therapeutic diets, ward delivery calendars, and menu variants for hospitals and care homes — with production, logistics, and SLA reporting in one system.
Every patient meal, accounted for — across every facility.
Industries
Built forFoodservice for Healthcare
Every patient meal, accounted for
Run orders, diets, delivery calendars, and menu variants for hospitals and care homes — with production, logistics, and reporting in one operations platform.
Foodservice CRM
Menus
Orders
Diet Plans
Meal Orders
12,450
+3.2%vs yesterday
Patient meal counts under control
Collect data per facility, ward, diet, and meal. The system monitors cut-offs, corrections, and missing data before production.
Menus without chaos
Create, version, and publish menus for facilities. Manage approvals, comments, allergens, and dietary rules.
SLAs and complaints under control
Monitor complaints, response times, delivery quality, and service compliance against contract terms.
The challenge
Generic tools weren’t built for patient foodservice at scale
Therapeutic diets are clinical
Diabetic, low-sodium, texture-modified, and allergy diets can’t be approximations — every tray must match the patient’s prescription.
Counts change by the ward
Admissions, discharges, and diet changes shift meal counts by the hour, long after a spreadsheet cut-off has passed.
SLAs are contractual
Response times, delivery windows, and complaint handling are written into contracts and audited, not left to memory.
Many facilities, one standard
Hospitals, wards, and care homes each have their own rules — but production and reporting still have to stay consistent.
What you run in INVO
Every part of healthcare foodservice, in one operational system
Patient meal orders
Collect orders per facility, ward, diet, and meal, with cut-offs and corrections under control.
Therapeutic diets
Manage diabetic, low-sodium, texture-modified, and allergy diets with rules tied to each patient.
Ward delivery calendars
Plan delivery windows and route days per ward on a calendar the whole operation shares.
Menus & allergens
Version and publish menus with approvals, comments, allergens, and dietary rules.
Production & packing
Drive tray and ward packing from the same data that runs orders and production.
SLA & complaints
Monitor response times, delivery quality, and complaints against contract terms.
Powered by INVO modules
The modules behind your healthcare foodservice
Foodservice CRM
Facilities, wards, diets, and communication in one place.
Production (MES)
Turn diets and menus into production plans for the kitchen and lines.
Purchasing
Translate planned meals into purchasing, stock, and supplier orders.
Logistics
Build ward routes and delivery calendars that match every facility.
Client Portal
Let facility and ward teams manage orders, diets, and changes themselves.
The outcome
Serve every patient meal with less manual work
40%
less time lost to manual meal counts and corrections.
99%
of trays matched to the right patient diet and ward.
3×
faster reporting on SLAs, complaints, and cost per facility.
From the first order to the last tray — one connected operation.